From your survey, you would have gotten the birthday dates of your customers. Mail special birthday greeting cards to your customers and include a coupon or special offer or tell them about your product that they should give themselves as a gift. You can duplicate this with other special occasions as well.
Use a two-step approach to increase conversions. First, offer free business related information to potential customers that showcases your expertise. Add these potentials into your mailing list and build a relationship with them by connecting with them often.
Customer feedback is a marketing term that describes the process of obtaining a customer’s opinion about a business, product or service.
Customer feedback is so important because it provides marketers and business owners with insight that they can use to improve their business, products and/or overall customer experience.
One of the most common methods of getting customer feedback is through customers feedback surveys.
If you are interested to install Customer Feedback/Satisfaction Survey on website/fanpage or your shop, please email us as email@example.com